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cronjobs

Posted: Mon Jan 31, 2022 8:46 am
by xep22
hi,

is there a cronjob for "Autoclose tickets" necessary ? can't find any in the documentation, but how should hesk then automatically close ticket s?

And: currently I'm using crons for hesk_imap.php and email_overdue_tickets.php. are there any more necessary in general ?

Re: cronjobs

Posted: Mon Jan 31, 2022 8:47 am
by Klemen
The "autoclose tickets" is processed on admin login, no cron job is necessary.

Re: cronjobs

Posted: Mon Jan 31, 2022 10:01 am
by xep22
but if I don't login long time it won't close... is a cronjob possible ?

Re: cronjobs

Posted: Mon Jan 31, 2022 10:13 am
by Klemen
It's not available, but could be added in the future.