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ticket status failsafe

Posted: Fri Dec 31, 2021 12:54 pm
by flaco
Hi developers,

Perhaps its an idea to double check closing a ticket.
If you select close by accident (yes, it happened to me ;) ), the call is closed and the mail is immediately sent.
A failsafe would be nice on closing (or all atatusses.)

Bernard

Re: ticket status failsafe

Posted: Fri Dec 31, 2021 2:14 pm
by Klemen
Didn't realize that's a problem, no one reported it yet lol.

No promises, but will consider adding an option (setting) for it. Not high on the priority list though.