PHPJunkyard support forum

Posted: **Tue Dec 14, 2021 1:30 pm**

Version of script: 3.2.4

Can anyone guide me in terms of setting some of the custom Status I've created to be treated as resolved when tickets are assigned to these custom statuses?

Posted: **Tue Dec 14, 2021 2:44 pm**

That's not something supported at the moment; a ticket needs to have the status "Resolved" to be considered as closed/resolved.

We do plan on making this more flexible in the future though.

PHPJunkyard support forum

Make tickets with custom statuses be treated as "resolved"

Make tickets with custom statuses be treated as "resolved"

Re: Make tickets with custom statuses be treated as "resolved"