PHPJunkyard support forum

Script URL: helpdesk.kobylka.pl
Version of script: 3.2.4
Hosting company: self hosted
URL of phpinfo.php:
URL of session_test.php: 7.4.21
What terms did you try when SEARCHING for a solution:
slow performance

Write your message below:

I recently upgraded to 3.2.4 and when i try to register case it is very slow

My guess is sending email sends a long time (or doesn't work at all) on your server.

If other actions (like listing tickets) work fast, this is usually the case.

The solution is to use a local mail server or a local mail transfer agent that queues the emails and delivers them in the back-end. This is something that needs to be set up on the server-side and cannot be configured from within Hesk though.