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How to hide username from Admin Panel

Posted: Wed Jun 16, 2021 7:34 am
by MikroTik
Dear Support,

If someone opens exmpale.com/support/admin then he can see username in Admin panels as we want to hide these usernames.

I cannot attach image for reference since am not seeing option to upload it.

Thank you.

Re: How to hide username from Admin Panel

Posted: Wed Jun 16, 2021 7:40 am
by Klemen
Go to Admin > Settings > Help desk and under "Features" turn "List usernames" off, then save changes.

Re: How to hide username from Admin Panel

Posted: Wed Jun 16, 2021 7:49 am
by MikroTik
Hi,

Thanks.

What's the yearly cost of this product?

BR

Re: How to hide username from Admin Panel

Posted: Wed Jun 16, 2021 7:54 am
by Klemen
The self-hosted Hesk is free software, there are no yearly fees.

If you are interested in the cloud version (with some extra features), prices range from $199 to $399 per year:
https://www.hesk.com/remote-help-desk.php