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Multiple Hesks On One Website?

Posted: Thu Jun 10, 2021 6:27 pm
by aaron
Just realized I posted this in the wrong forum but...

Is it possible to have 2 independent versions of Hesk running on one site?

We currently have one version of Hesk for customer support (justawebsite.com/support) but would also like to add another version of hesk ( maybe.. justawebsite.com/tasks) to help manage company employee tasks or questions without cluttering up the main support list. Is that simply a matter of installing another copy of Hesk (buy another license of course) in a new directory or will this cause problems?

Re: Multiple Hesks On One Website?

Posted: Fri Jun 11, 2021 9:50 am
by Klemen
Yes, you can have several copies of Hesk runnings side-by-side.

Simply make sure:
1. each copy is installed into a separate folder, and
2. each copy is installed into a separate database (recommended) or, if in the same database, each should have a unique "Database prefix" setting when installing Hesk.