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Can we Restrict Selected Staff from Entering Ticket

Posted: Wed Jun 09, 2021 10:36 am
by afeer
Hi Klemen, My question is
"Can we Restrict some Staff members from entering "New Ticket" and allowing rest of them to enter?

Re: Can we Restrict Selected Staff from Entering Ticket

Posted: Wed Jun 09, 2021 12:24 pm
by Klemen
Not something that's built-in, no. The "Submit New Ticket" button is visible to all staff.