PHPJunkyard support forum

Script URL: install.php
HESK Version 3.2.2
PHP-Version 7.4.18 (MySQLi)
MySQL-Version 10.3.17-MariaDB
Hosting company: selfhosted

Hey, just wanted to let you know that using a german letter like ä ö ü etc. results in a sucessful installation but a wrongly encoded username in the database (looks to me like a UTF8/Ansi issue). manually changing the username with phpmyadmin resolves the issue.

Keep up the good work!

Hesk is set to work in UTF-8 (both the front-end and database).

When does this happen to you? When you add a new user from the admin panel or where exactly?

Klemen wrote: Fri Jun 04, 2021 11:45 am When does this happen to you? When you add a new user from the admin panel or where exactly?

During initial installation, when adding the first user after the setup wizard has concluded. Adding other users afterwards works just fine.

Found the issue, will be fixed in the next update.

Thanks for reporting this!