install script not running
Posted: Tue Apr 20, 2021 6:17 pm
Script URL:
Version of script: hesk 3.1.2 to 3.2.2
Hosting company: self hosted php (wamp)
URL of phpinfo.php:
URL of session_test.php: OK: PHP sessions work fine.
What terms did you try when SEARCHING for a solution: install script not running
Write your message below:
When trying to run the upgrade from hesk 3.1.2 to 3.2.2 the install will not run at all. Downloaded the files direct from hesk.com unzip files and paste them over my files. When trying to go to helpdesk.mydomain.com/install I get a "this page cannot be displayed. I have tried to run the install from localhost and still unable to run the install. I have been able to upgrade hesk twice with no issues this is the first time I have had this problem. Any help would be appreciated.
Version of script: hesk 3.1.2 to 3.2.2
Hosting company: self hosted php (wamp)
URL of phpinfo.php:
URL of session_test.php: OK: PHP sessions work fine.
What terms did you try when SEARCHING for a solution: install script not running
Write your message below:
When trying to run the upgrade from hesk 3.1.2 to 3.2.2 the install will not run at all. Downloaded the files direct from hesk.com unzip files and paste them over my files. When trying to go to helpdesk.mydomain.com/install I get a "this page cannot be displayed. I have tried to run the install from localhost and still unable to run the install. I have been able to upgrade hesk twice with no issues this is the first time I have had this problem. Any help would be appreciated.