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Can i Colour the status box for a better look

Posted: Sun Apr 04, 2021 1:07 pm
by chrisdevelop
Im creating some custom statuses for use on our system, however a number have said the status colours look faint.
One good suggestion they gave is to colour the actual box the status is in as it makes it a lot easier to see right away what state its in.
I have given two examples, one is what it currently looks like which is default. The other is what they would prefer.

Could anyone tell me if this is possible for the colour status box and how can i change the default to look like the one proposed so it shows like the example, and perhaps it could be used on future versions.

current one which is default Image

Proposed one Image

Re: Can i Colour the status box for a better look

Posted: Mon Apr 05, 2021 1:08 pm
by Klemen
To achieve that, you'll need to modify the css properties. For example, add background-color, padding and border-radius.

Please talk to a developer if not sure.

Re: Can i Colour the status box for a better look

Posted: Thu Jul 15, 2021 6:24 am
by mohamed.shahboub
I have searched for the table which store the status but i didn't find ,
i need a help to remove some statuses and to know where the system store these statuses

Re: Can i Colour the status box for a better look

Posted: Thu Jul 15, 2021 7:19 am
by Klemen
The built-in statuses cannot be deleted, but you can rename them:
https://www.hesk.com/knowledgebase/index.php?article=88

Custom statuses (those set in Admin > Tools > Statuses) are in hesk_custom_statuses