PHPJunkyard support forum

Version of script: 3.2.2

Just updated from 3.2.0 (using the 'check for updates' patch files) to fix the merging problem but now the ticket reply box is not able to be typed in when in rich text mode. Works normally in plain text mode. The rich text screen looks identical to the plain text screen (the font options and formatting options are gone) but you can not type or use canned responses. The 'type your message' is not there either if that helps.

You are probably missing the new TinyMCE files.

Check your /inc/tiny_mce folder, there should be a folder named "5.7.0" inside. It's probably missing?

Make sure you upload all files from the patch.

That was it! The TinyMCE folder & files were there but something must have not FTPd correctly. Re-uploaded that whole TinyMce5.7.0 folder and everything works again!

Just bought you another drink! Your support is fantastic. We pay $1,000/month for other (non related) software that does not have NEARLY this quality of support.

Thanks for the kudos and the donation! I guess we need to increase our prices