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Suggestion: Category description text

Posted: Fri Dec 18, 2020 1:05 pm
by hstraf
Hello,

It would be nice to have a "description" that is smaller text located below each category (department).

For example, on the helpdesk homepage there is the "Submit a ticket" button. Underneath that button label is some small "description" text which says "Submit a new issue to a department".

I think it would be nice to have a similar description text that is located under each Category label. This will help to explain the purpose for each category and avoid some possible confusion with users on which category (department) to choose when submitting a new ticket).

Thanks!

Re: Suggestion: Category description text

Posted: Fri Dec 18, 2020 1:11 pm
by Klemen
Definitely something we can add in the future.

I recommend that you post any suggestions here. This way we can better track them in one place.

I know it's very quiet from us on that page, but we do look at the ideas and resolve many of them as we go.

Re: Suggestion: Category description text

Posted: Fri Dec 18, 2020 1:35 pm
by hstraf
I added it to the request system here:

https://hesk.uservoice.com/forums/69851 ... ption-text

Thanks!