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The styles doesn't change
Posted: Sat Nov 28, 2020 5:34 am
by GrapesCode
Script URL:
https://help.skynethost.net
Version of script: 3.1.2
Hosting company: Namecheap
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Edit CSS of Hesk 3 / Styles doesn't change Hesk 3
Write your message below:
So, I've been trying to edit the CSS files of Hesk, but I don't see any changes...I even installed it locally on my computer and literally deleted all of the styles of the default theme but still, no changes. I've already deleted my cache...a lot of times.
Re: The styles doesn't change
Posted: Sat Nov 28, 2020 7:38 am
by Klemen
Are you changing the correct files? See this article for which files to edit:
https://www.hesk.com/knowledgebase/?article=102
There is also a note at the bottom regarding when app.css and app
.min.css are used.
Re: The styles doesn't change
Posted: Sat Nov 28, 2020 4:16 pm
by GrapesCode
Yes I am editing the correct files.
Re: The styles doesn't change
Posted: Sat Nov 28, 2020 8:42 pm
by Klemen
So what and where exactly did you change that doesn't show up?
Re: The styles doesn't change
Posted: Sat Nov 28, 2020 8:51 pm
by GrapesCode
Literally everything, I tried to change the background color using *{ background-color: red; } to test it out, but nothing. And, on my local copy, I deleted all of the CSS in the file app.min.css and app.css of the default theme just to test and same result.
Re: The styles doesn't change
Posted: Sat Nov 28, 2020 8:53 pm
by Klemen
Let's be as specific as possible:
- modify something on the server
- post the link to the modified file
- post the link to the help desk page you think should be modified by the change
Re: The styles doesn't change
Posted: Sat Nov 28, 2020 8:59 pm
by Klemen
To add - right now I can see you have some custom code in
app.css:
https://help.skynethost.net/theme/hesk3 ... ss/app.css
Code: Select all
.help-search {
background-image: url(https://skynethost.net/assets/image.jpg);
background-position: center;
}
However, because you have DEBUG MODE off (Admin panel > Setting > Help desk > Features), Hesk links to the
app.min.css file (as explained in the article note and pointed to in my first reply) which is *unmodified*
https://help.skynethost.net/theme/hesk3 ... pp.min.css
Re: The styles doesn't change
Posted: Mon Nov 30, 2020 12:49 am
by GrapesCode
Hi, sorry for the late response!
At the end of the day it was my mistake, a dumb error haha! Sorry for bothering. I'm making a completely new interface, how does it look?
https://imgur.com/wBzKoTB
Re: The styles doesn't change
Posted: Mon Nov 30, 2020 9:26 am
by Klemen
Glad to hear you got it working!
Your layout looks really nice, good job. My only remark is that the "Powered by" links must not be removed or modified without a Hesk license according to the Hesk end-user license agreement, so please restore the original one.
Re: The styles doesn't change
Posted: Mon Nov 30, 2020 4:43 pm
by GrapesCode
No problem, thanks for telling me.
