PHPJunkyard support forum

using Hesk 3.1.2
What terms did you try when SEARCHING for a solution: message change, but said to common

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on the page where customers enter the information for a ticket there is messsage: above the big text box. Where do I change that. I would like to put some more info there. Like Message; Please make sure to provide student ID number if this is a student issue:

I looked in ticket.php but didnt see anything

HTML code for the form is generated in file /theme/hesk3/customer/create-ticket/create-ticket.php

That's where you probably want to add your message somewhere?

Thanks. It might look better if i just edit the big box at the bottom that has all info and all error free. To that end, where can i find this to edit the sentence

<li><?php echo $hesklang['all_info_in']; ?>.</li>