PHPJunkyard support forum

How could we export history filed of any ticket worked along with other fields in report from DB to normal export.
For Example; if 3 users have worked on a ticket and are tracked in History field of DB. How can we export data and get that history field as well.

Ticket history is just a plain HTML (text) log and there is no built-in way of exporting it.

You would have to do that manually (or hire someone to write a script for you) b querying the hesk_tickets table in the database.