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Hi , on adding info to the knowledgebase , it lets me fill in the subject line or add attachments but wont allow me anywhere to add info, when i click save article it says please fill in info first , there is no box anywhere to add any info

Thanks

This most likely means TinyMCE (the rich text editor) is not showing.

Does it work for you in the demo?
https://www.hesk.com/demo/admin/manage_ ... gebase.php