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What terms did you try when SEARCHING for a solution: emails , 3.1.1 email, no emails + 3.1.1

Write your message below: Feel sheepish asking , but I'm not getting ANY e-mail from my new 3.1.1 hesk installation.
I'm attempting to essentially "mirror" my existing 2.7.5 Production hesk instance, in order to have it run on an updated Windoz server.
HESK is working great, except e-mail: not getting any.(same email settings as production)
I've got it configured for SMTP sending, POP3 fetching.
Both services test their connections fine.
I fire up my hesk_pop3.php in a browser, and it returns:
"Connected to outlook.office365.com
User xyz.com logged in.
There are 0 messages....
Disconnected from POP3 server...."
A refresh of that page yields nothing: no e-mails sent to me.
I'm in DEBUG mode...
Is there a logfile somewhere in hesk where I can see this activity?

I've checked SPAM/done a trace in Exchange 365... I find no trace of these e-mails, so it seems hesk isn't sending
them.

thanks,
Rich

Hesk doesn't send any emails - t's your mail server that does it, Hesk just sends it to the mail server.

The only help I can provide (without actual access to the server to troubleshoot) is written in these articles:
https://www.hesk.com/knowledgebase/?article=25
https://www.hesk.com/knowledgebase/?article=99

Also worth noting:
https://www.hesk.com/knowledgebase/?article=94

POP3 is for *receiving* emails, not sending them. Email are delivered by Hesk to either PHP mail or your SMTP server, depending on the "Send emails using" setting in Admin panel > Settings > Email.

wow..
It's been so long since I've had something go into my Outlook "Clutter" folder, I didn't look there...
which is exactly where all of my email was going..

thank ye sir

Donation imminent..