PHPJunkyard support forum

Posted: **Fri Feb 03, 2006 10:45 am**

Script URL: kressnernetwork.de/support/helpdesk
Version of script: 0.931
Version of PHP: 4.3x
Hosting company: Hosteurope
Have you searched THIS FORUM for your problem: yes
(if not please do before posting)
If so, what terms did you try: category

Write your message below:

How could I sort the categories in alphabetically order?

Greetings Jan

Posted: **Fri Feb 03, 2006 2:03 pm**

Hi,

Interesting question, might be useful for others too. You will have to edit files index.php, find this code inside:

Code: Select all

$sql = "SELECT * FROM `hesk_categories`";

change it to

Code: Select all

$sql = "SELECT * FROM `hesk_categories` ORDER BY `name`";

That should do the trick.

Posted: **Tue Feb 07, 2006 8:47 am**

Thanks I've found it quickly.

I have an other question. on start page, if I would write a new ticket, I could not see the recorded date of the ticket:
example:
https://www.kressnernetwork.de/support/ ... .php?a=add

and this is the codeline:

Code: Select all

<li><?php echo $hesklang['recorded_time']; ?></li>

I think in this line is a fault but I dont found them.

Greetings
Jan

Posted: **Tue Feb 07, 2006 10:30 am**

It doesn't display the date, just a message saying it has been recorded. See http://www.phpjunkyard.com/hesk/index.php?a=add

Posted: **Wed Feb 08, 2006 9:06 am**

Is it possible to display the recorded time and date?

Posted: **Sun Jun 11, 2006 12:40 am**

Thanks for the tip on sorting categories for submitting a ticket. I am trying to get the category drop down menu on the admin_main.php screen to sort by name.

How would one go about doing that?

Thanks, the software is great!

PHPJunkyard support forum

Sort categories

Sort categories

Thanks and an other question

Sorting Categories in Admin_Main