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HESK 3.1.1 Problem with Custom Fields "Date"

Posted: Wed May 13, 2020 12:36 pm
by fonzo
Hello!

Hesk is running like a charm since a few years on our servers!
But since update from 3.0.2 to 3.1.1, the custom fields "Date" are not saved anymore... I have tried to change the format to everything possible I know, but fields are still empty.
Client side Image,and when ticket is saved Image
The second problem I have is with the pop-up calendar, when using french translation, the calendar is showing in Russian and not in French...
Image

Thank you for your work!

David

Re: HESK 3.1.1 Problem with Custom Fields "Date"

Posted: Wed May 13, 2020 3:36 pm
by Klemen
Hi,

I found the problem with calendar language, caused by an apostrophe in the French translation.

Please try uploading these modified files to your help desk (overwrite existing ones):
https://hesk.com/extras/hesk3/hesk311-c ... escape.zip

Then reload the help desk page and see if it fixes the language problem.

Also, check if it fixes saving the date (don't make any modifications to the files).