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Custom field names is shortend in customer view

Posted: Wed Mar 18, 2020 11:49 am
by andre2017
Script URL: HESK 3.0.3
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Custom field names is shortend in customer view.. how to increase length..?

Also if multiple language is enabled it is an error defining new fields.. not possible..

Re: Custom field names is shortend in customer view

Posted: Wed Mar 18, 2020 12:15 pm
by Klemen
There is already a temporary fix available for shortened custom field names:
https://hesk.com/extras/hesk3/hesk302-cf-full-names.zip

Not sure I understand your second part - what exactly are you trying to add? If it's a custom status, it can be fixed with:
https://hesk.com/extras/hesk3/hesk303-c ... s-name.zip

Re: Custom field names is shortend in customer view

Posted: Wed Mar 18, 2020 3:03 pm
by andre2017
Ok, thanks! Replaced the file custom-fields.php and now it works, but the input datafield character limit is now gone.. will it be fixed soon?

Re: Custom field names is shortend in customer view

Posted: Wed Mar 18, 2020 8:13 pm
by Klemen
andre2017 wrote: Wed Mar 18, 2020 3:03 pm but the input datafield character limit is now gone..
Not sure what you mean by this?

Please try to be as detailed as possible when reporting problems: exactly what and where happens, exactly what the errors are. Screenshots also help.

Re: Custom field names is shortend in customer view

Posted: Thu Mar 19, 2020 6:26 am
by andre2017
Ok. It is possible to set max characters allowed to submit when you create a custom textfield. So far so good.
When I test it in customer view it does not work anymore.. Customers kan submit unlimited characters..


https://ibb.co/gdhdB48


https://ibb.co/Ybd0pnX

Re: Custom field names is shortend in customer view

Posted: Thu Mar 19, 2020 12:30 pm
by Klemen
Thanks - that's a clear and perfect bug report now :D

Yes, it is indeed a bug. This should fix it:
https://hesk.com/extras/hesk3/hesk303-cf-maxlength.zip

The file goes into folder: /theme/hesk3/customer/util

Re: Custom field names is shortend in customer view

Posted: Sat Mar 21, 2020 7:23 am
by andre2017
Yes..! Thank you.. now it works perfect! :D