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Possible bug in translation

Posted: Wed Mar 11, 2020 8:28 am
by Paula Motorbike
Script URL: Local
Version of script: 3.0.3

Hello, I have detected a possible bug in the translation files. I don't know if I post this bug in the right place. Excuse me if I make a mistake.

In the ticket.php file the view ticket button does not change the language when we select another language.

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Also in the file admin_ticket.php the button of submit as does not change the language when we select another language.

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I don't know if this bug has support.

I await your response. Thank you very much for your help

Re: Possible bug in translation

Posted: Wed Mar 11, 2020 8:44 am
by Ariello
I've added new line in language text file and changed one line in theme/hesk3/customer/view-ticket/form.php.

Re: Possible bug in translation

Posted: Wed Mar 11, 2020 9:30 am
by Paula Motorbike
Thank you very much for your quick reply Ariello.

I also made that modification :wink:

But I think it would be good to modify it so that in future updates it will be available to other users.

Again thank you very much for your help

Re: Possible bug in translation

Posted: Wed Mar 11, 2020 10:57 am
by Klemen
WIll be fixed, thanks for reporting!

Re: Possible bug in translation

Posted: Mon Mar 16, 2020 9:39 am
by tdemeyer
I have another one :)

admin_ticket.php: "submit as" is not translated.

Re: Possible bug in translation

Posted: Mon Mar 16, 2020 9:46 am
by Klemen
Yep, we know :oops:

Here are the current known ones:

ADMIN PANEL
Navigation: "Templates"
Categories: "Generate link"
Reply ticket form: "Submit as"

PUBLIC SIDE
ticket.php: "View ticket" button

These will be fixed in an update, most likely released this week.