PHPJunkyard support forum

HESK version 3.0.3 - HESK is up to date
PHP version 7.3.7 (MySQLi)
MySQL version 8.0.18
/hesk_settings.inc.php Exists, Writable
/attachments Exists, Writable
/cache Exists, Writable

Hi,

I recently updated to Hesk 3.0.2, and today I have moved on to version 3.0.3.
However, I realized that Hesk no longer keeps the "Keep a copy" option in the Mail menu, and this causes the elimination of all the emails that I receive from users.
I also tried to set the parameter by hand in the file hesk_settings.inc.php but after a while the parameter seems to reset to 0 (disabled).

// --> IMAP Fetching
$hesk_settings['imap']=1;
$hesk_settings['imap_job_wait']=0;
$hesk_settings['imap_host_name']='mail.getecna.it';
$hesk_settings['imap_host_port']=993;
$hesk_settings['imap_enc']='ssl';
$hesk_settings['imap_keep']=0;
$hesk_settings['imap_user']='xxxxxxxxxx';
$hesk_settings['imap_password']='xxxxxxxxxx';

Has anyone else encountered this bug?

Thank you,

A. Santoro

It is a bug, yes. Thank you for reporting this.

This should fix it (upload to your admin folder): https://hesk.com/extras/hesk3/hesk302-imap-keep-fix.zip

Resolved ! Thanks so much Klemen !