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Hesk 3.0.2 Bug send ticket list via email
Posted: Thu Mar 05, 2020 12:19 pm
by areichmann
Tried to send Ticket list via E-Mail.
Input Field Ticket Number is forced as required input. So it is not possible to request a list of tickets.
Re: Hesk 3.0.2 Bug send ticket list via email
Posted: Thu Mar 05, 2020 2:27 pm
by Ariello
areichmann wrote: Thu Mar 05, 2020 12:19 pm
Tried to send Ticket list via E-Mail.
Input Field Ticket Number is forced as required input. So it is not possible to request a list of tickets.
I confirm this. I have the same issue.
Re: Hesk 3.0.2 Bug send ticket list via email
Posted: Thu Mar 05, 2020 4:54 pm
by Klemen
I confirm this as a bug in 3.0.2 due to a misplaced </form> tag. Thanks for reporting it.
This will fix it:
https://hesk.com/extras/hesk3/hesk302-reminder-fix.zip
Upload the new form.php file to: /theme/hesk3/customer/view-ticket
The reload the page in your browser and try again.
Re: Hesk 3.0.2 Bug send ticket list via email
Posted: Fri Mar 06, 2020 7:02 am
by Ariello
It works. Thank you
Re: Hesk 3.0.2 Bug send ticket list via email
Posted: Fri Mar 06, 2020 8:04 am
by areichmann
confirmend. Works now !
Thnx