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Different links for different category

Posted: Mon Feb 10, 2020 9:03 am
by ipang
Good afternoon.
Is it possible to make different links for different companies, on one engine.

For example:
https://company1.domain.com Select ticket category="Company1"
https://company2.domain.com Select ticket category="Company2"

Thx!

Re: Different links for different category

Posted: Mon Feb 10, 2020 10:21 am
by Klemen
The only built-in way is to add category ID to the submit a ticket form. For example, to automatically select category with ID 2, link to

Code: Select all

https://example.com/hesk/index.php?a=add&category=2
More info:
https://www.hesk.com/knowledgebase/?article=83