PHPJunkyard support forum

Version of script: 2.8.5

Hello,

Is it possible to see reports only from the own category of a user?

As far as I see I can only set permissions to:
Can run reports (own) -> can only see reports from own tickets -> too less info
Can run reports (all) -> can see all tickets from all users -> too much info

The case I would have needed a couple times is somthing in between:
Can run reports (own category)

Then for example a teamleader can only see tickets from his own category and not the reports from other categories as well (which he should not be allowed to see - same permissions as the categories itself).

Am I doing something wrong or any chance to implement this in a future version?

Thank you very much!

That makes sense, will include this option in the future.

It may take a while though as there is currently undergoing a larger update for Hesk.

Hi Klemen,

thank you for your quick response I really appreciate it including this suggestion in the future.
I'm also looking forward for the new update... Perfekt work so far!

Best regards!