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Ticket created by email with multiple recipients

Posted: Wed Sep 04, 2019 4:53 pm
by plc
Is there an option to have ticket created by email include multiple people just like when you use the webform and you add multiple emails separated by a comma?

Re: Ticket created by email with multiple recipients

Posted: Sat Sep 07, 2019 12:00 pm
by Klemen
That's not something currently built into Hesk, you would have to modify the email to ticket source code logic to allow that.

Re: Ticket created by email with multiple recipients

Posted: Sat Sep 07, 2019 3:28 pm
by plc
Okay. Figured but didn't want to reinvent the wheel if someone already did this. I'll post back if I succeed.