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Write your message below: Hi Good Day Sir Klemen, I would like to know if this thing is possible.



so it will be easier to track the tracking number without logging in the administrative panel, just in-case there is a contest going on about the request. because the staff will just copy paste it on their excel / spreadsheet for logbook purposes. thanks



I can't explain it clearly because english is not my native language.

There is no such feature built-in, you would have to code it yourself (or hire someone to do that for you).

Alternatively, you can export tickets to Excel and then you have all the basic information you need (date, ticket ID, status, ...) readily available.