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is it possible to make tickets public ?

Posted: Fri Oct 19, 2018 6:18 pm
by davkan
Ver 2.8.1

Is it possible in any way to make tickets public on a page or somewhere inside the website using hesk?

1- onto any page
2- creating another link
3- or some other way possible

Any ways how to achieve it as i have hired a php developer already.

I am asking here because i dont want to messup with the core functionality of the hesk.

Re: is it possible to make tickets public ?

Posted: Fri Oct 19, 2018 7:08 pm
by Klemen
This was never intended usage, but you could probably just use links from customer notification emails?