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Auto send email when changed to custom status
https://developers.phpjunkyard.com/viewtopic.php?t=6314
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Auto send email when changed to custom status
Posted:
Mon Oct 15, 2018 1:20 am
by
s980845
How to I have hesk send an email to a customer when changed to a custom status?
Re: Auto send email when changed to custom status
Posted:
Mon Oct 15, 2018 3:57 pm
by
Klemen
There is no built-in way of doing that, you will need to find and modify the appropriate code (for example, in admin/delete_tickets.php)