Sytem not opening new ticket
Posted: Tue Jun 19, 2018 6:42 am
Hi
I have a problem and hope someone can assist. When a customer goes to submit a ticket they put their details but when they click on the submit ticket button nothing happens and the HESK system does not create a new ticket what could be the probelm.
I have a problem and hope someone can assist. When a customer goes to submit a ticket they put their details but when they click on the submit ticket button nothing happens and the HESK system does not create a new ticket what could be the probelm.