Page 1 of 1

Sytem not opening new ticket

Posted: Tue Jun 19, 2018 6:42 am
by hermand
Hi
I have a problem and hope someone can assist. When a customer goes to submit a ticket they put their details but when they click on the submit ticket button nothing happens and the HESK system does not create a new ticket what could be the probelm.

Re: Sytem not opening new ticket

Posted: Tue Jun 19, 2018 8:44 am
by Klemen
It's impossible to say what is wrong without having a lot more information. Start with providing the information below.

Script URL:
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:

You will find phpinfo and session test files here: viewtopic.php?f=13&t=138