Hesk Links have become nearly invisible using custom header
Posted: Thu Apr 19, 2018 6:31 am
Script URL: http://etfoptimize.com/support/
Version of script: 2.7.5
Hosting company: ServInt
URL of phpinfo.php: (I do not see this file, and a search shows it is nowhere on my machine)
URL of session_test.php: ?
What terms did you try when SEARCHING for a solution: "link," "link color," "restore link color"
Write your message below:
Hello,
I recently added a custom header and footer to my HESK installation that matches my site's look and feel (view at http://ETFOptimize.com). After resolving a couple of layout glitches, I was able to get it to present *almost* correctly.
Unfortunately, there is one critical problem: all of the links within the HESK portion of the interface in the middle of the page (my header and footer are not having this problem) have changed to a very light, almost transparent gray. I cannot determine why this is occurring since my website links are light blue (#0099CC), i.e., nearly the same blue as used as the HESK link default color. When I mouse over a HESK link, it changes from very light gray to blue.
I wonder if the issue might be the result my site's CSS file (http://etfoptimize.com/css/style.css) that is linked in the header.txt – in conflict with the HESK CSS file (hesk_style.css). However, since they both use blue for links, I'm not sure what could be the problem. I would think they should be blue regardless.
Question: I am considering licensing the HESK desk software to remove its labels from my site, and I'm wondering if the Support I would get to accompany the license would include helping me resolve this issue?
Thank you,
Christopher Michaels
Version of script: 2.7.5
Hosting company: ServInt
URL of phpinfo.php: (I do not see this file, and a search shows it is nowhere on my machine)
URL of session_test.php: ?
What terms did you try when SEARCHING for a solution: "link," "link color," "restore link color"
Write your message below:
Hello,
I recently added a custom header and footer to my HESK installation that matches my site's look and feel (view at http://ETFOptimize.com). After resolving a couple of layout glitches, I was able to get it to present *almost* correctly.
Unfortunately, there is one critical problem: all of the links within the HESK portion of the interface in the middle of the page (my header and footer are not having this problem) have changed to a very light, almost transparent gray. I cannot determine why this is occurring since my website links are light blue (#0099CC), i.e., nearly the same blue as used as the HESK link default color. When I mouse over a HESK link, it changes from very light gray to blue.
I wonder if the issue might be the result my site's CSS file (http://etfoptimize.com/css/style.css) that is linked in the header.txt – in conflict with the HESK CSS file (hesk_style.css). However, since they both use blue for links, I'm not sure what could be the problem. I would think they should be blue regardless.
Question: I am considering licensing the HESK desk software to remove its labels from my site, and I'm wondering if the Support I would get to accompany the license would include helping me resolve this issue?
Thank you,
Christopher Michaels