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Error while updating to latest update 2.5.5 to 2.7.5

Posted: Fri Feb 16, 2018 6:53 am
by shobzz87
I have tried sending emails with PHP mail was not working. so tried updating helpdesk and got this error but still its updated successfully.
2.5.5 to 2.7.5

Error are there when I open helpdesk.

Notice: date_default_timezone_set(): Timezone ID '' is invalid in /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php on line 1353

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php on line 1776

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/inc/headerAdmin.inc.php on line 25

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/wellington/inc/common.inc.php on line 159

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php:1353) in /home4/shobzz87/public_html/HelpDesk/wellington/admin/index.php on line 244

Re: Error while updating to latest update 2.5.5 to 2.7.5

Posted: Fri Feb 16, 2018 6:08 pm
by mkoch227
Sounds like your time zone is not set in your php.ini file. Try following this thread to see if it solves your issue.

Re: Error while updating to latest update 2.5.5 to 2.7.5

Posted: Mon Feb 19, 2018 1:25 am
by shobzz87
Done TimeZone settings.

And yes issue is resolved.

Thanks

Re: Error while updating to latest update 2.5.5 to 2.7.5

Posted: Mon Feb 19, 2018 1:29 am
by shobzz87
I am having this new error now:
Notice: Undefined index: extension in /home4/shobzz87/public_html/HelpDesk/inc/posting_functions.inc.php on line 178

Notice: Undefined index: extension in /home4/shobzz87/public_html/HelpDesk/inc/posting_functions.inc.php on line 178

Notice: Undefined index: admin_color_scheme in /home4/shobzz87/public_html/HelpDesk/admin/admin_settings_save.php on line 658

Warning: Cannot modify header information - headers already sent by (output started at /home4/shobzz87/public_html/HelpDesk/inc/posting_functions.inc.php:178) in /home4/shobzz87/public_html/HelpDesk/inc/common.inc.php on line 941

Re: Error while updating to latest update 2.5.5 to 2.7.5

Posted: Wed Feb 21, 2018 12:38 pm
by Klemen
I presume you have a mod installed as this doesn't occur in original Hesk?

If everything works well you can usually ignore notices; make sure "debug mode" is turned off in Hesk settings.