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Unable to raise 2 ticket
Posted: Thu Feb 08, 2018 6:50 am
by pintraj
Hi
i have installed Hesk and its working fine. But after raising a ticket I am unable to raise another ticket. even after submitting it just refresh the page and in admin section I am able to see the first ticket and i am unable to see the second ticket
Re: Unable to raise 2 ticket
Posted: Thu Feb 08, 2018 7:56 am
by Klemen
We'll need access to your help desk to verify and help with this. If you are wiling to give access, you can send it to me in a private message.
Re: Unable to raise 2 ticket
Posted: Thu Feb 08, 2018 8:21 am
by pintraj
I have sent you the private message please check once
Re: Unable to raise 2 ticket
Posted: Thu Feb 08, 2018 4:00 pm
by Klemen
You are using Mods for Hesk, not the original. Maybe Mike can help (if yes, he will probably need access to your admin panel)?
(moving post to the appropriate category).
Re: Unable to raise 2 ticket
Posted: Fri Feb 09, 2018 2:40 am
by mkoch227
Klemen wrote: Thu Feb 08, 2018 4:00 pm
You are using Mods for Hesk, not the original. Maybe Mike can help (if yes, he will probably need access to your admin panel)?
Yes, I will need access to your admin panel, pintraj. Please send me all necessary information via private message.