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changes in the script

Posted: Fri Jan 05, 2018 10:53 am
by pintraj
how can I make the following changes in the script
  • admin should approve that if the agent wants to move the ticket to the other agent.
  • How can I change the editor so that I can type the maths formula and I can directly past the images instead of uploading them
  • I want to remove priroty
  • I want to add a custom file while raising the ticket
  • How can I calculate the average responsive time taken by the agent to respond the tickets

Re: changes in the script

Posted: Fri Jan 05, 2018 12:02 pm
by Klemen
We do not provide support for customization, you will need to find and make the necessary code changes/customization yourself or hire a PHP developer for help.