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print.php displaying hidden fields to customers

Posted: Wed Dec 20, 2017 7:57 pm
by prostar190fan
Script URL: https://service.buehler.com/eservicedesk
Version of script: 2.7.3
Hosting company: Softsys
URL of phpinfo.php: N/A
URL of session_test.php: N/A
What terms did you try when SEARCHING for a solution: hidden, hidden fields, fields, print.

Write your message below:
I've noticed that hidden fields are view-able by customers when using the print functionality of viewing their tickets. Is there a way to disable this? For the short term, I've taken away the ability for customers to view the print view.

Thanks,

Tom

Re: print.php displaying hidden fields to customers

Posted: Thu Dec 21, 2017 7:11 am
by Klemen
This only happens because your are logged in as admin when using the customer interface.

If you open customer print in a different browser (or "private" mode) you should see that customers do not see the hidden fields.

Re: print.php displaying hidden fields to customers

Posted: Fri Dec 22, 2017 6:53 pm
by prostar190fan
Klemen wrote: Thu Dec 21, 2017 7:11 am This only happens because your are logged in as admin when using the customer interface.

If you open customer print in a different browser (or "private" mode) you should see that customers do not see the hidden fields.
Thank you very much Klemen, complete oversight on my part. :oops: