PHPJunkyard support forum

Hi I have tried several fresh installs but am getting this when I log into the admin console and click categories

Error
An error occurred retrieving categories

Thank you

If you open your browser's developer console (F12 on Chrome), what errors do you see?

HTTP404: NOT FOUND - The server has not found anything matching the requested URI (Uniform Resource Identifier).
(XHR)GET - http://net/hesk/api/index.php/v1/categories/all

[object Object]: {abort: function (e){var t=e||w;return u&&u.abort(t),k(0,t),this}, always: function (){return i.done(arguments).fail(arguments),this}, complete: function (){if(l){var t=l.length;(function i(t){x.each(t,function(t,n){var r=x.type(n);"function"===r?e.unique&&p.has(n)||l.push(n):n&&n.length&&"string"!==r&&i(n)})})(arguments),n?o=l.length:r&&(s=t,c(r))}return this}, done: function (){if(l){var t=l.length;(function i(t){x.each(t,function(t,n){var r=x.type(n);"function"===r?e.unique&&p.has(n)||l.push(n):n&&n.length&&"string"!==r&&i(n)})})(arguments),n?o=l.length:r&&(s=t,c(r))}return this}, error: function (){if(l){var t=l.length;(function i(t){x.each(t,function(t,n){var r=x.type(n);"function"===r?e.unique&&p.has(n)||l.push(n):n&&n.length&&"string"!==r&&i(n)})})(arguments),n?o=l.length:r&&(s=t,c(r))}return this}...}

Is your helpdesk public? If so, could you please provide the URL to your helpdesk?

Also, make sure you're running the latest version of Mods for HESK (3.2.2). There was a change in 3.2.2 that fixed API URIs for some users.

It isn't public its on network,
All latest versions are on downloaded from the site,

If you navigate to http://net/hesk/api/index.php/v1/categories/all in your browser window, what response do you get? Copy and paste the response here.

404 not found error
Thanks,

Double-check your helpdesk folder to make sure that there is an "api" folder, and a file in there named "index.php".

If the folder or the file is missing, re-download Mods for HESK and copy over the files so you have all of the necessary files.

If you do have the folder and file, copy over this index.php file (download at https://gitlab.com/mike-koch/Mods-for-H ... line=false) to your api folder, and then go to http://net/hesk/api/index.php/v1/categories/all. Provide the output here. Make sure to make a copy of your current /api/index.php file.