PHPJunkyard support forum

Mods for HESK 3.1.0 has been officially released, available at https://mods-for-hesk.com.

Changelog:

• BUGFIX: Fixed issue where some text on the settings page was not localized
• BUGFIX: Fixed issue where special tags were not properly loading in the email template editor
• BUGFIX: Fixed a parsing error on admin_ticket.php when loading in linked tickets
• BUGFIX: Fixed some incorrect language strings on the manage status pages
• BUGFIX: Fixed issue where some text on the manage categories page was not localized
• Category colors have been expanded to include a background color, foreground color, and the ability to enable/disable an outline around the color (instead of only choosing a background color). This color is used primarily for the calendar, but will be expanded to other areas in the future.
• Staff can now re-send a notification email to a customer via a "Re-send email notification" button
• Backend color scheme can now be set to custom colors, or a preset can be chosen.
• The background color of the login page can now be changed or be set to a custom background image
• The login page header can now display either the help desk title (default), or a custom image
• Word, Excel, and PowerPoint documents can now be viewed in-browser via Microsoft Office Online. NOTE: Your helpdesk must be accessible from the internet so Microsoft's servers can properly render your document. Inline previews will not work on internal helpdesk systems.
• The ticket page will warn the user before closing if a message has been written but not submitted / saved. (NOTE: This only works for plain-text messages at this time due to technical limitations with the TinyMCE editor. A future release will provide this feature to rich-text messages)
• Custom navigation elements have returned and can be managed via the "Manage Custom Nav Elements" page. Custom homepage blocks, customer navigation items, and staff navigation items can be added.
• A REST API has been added for 3rd-party applications to consume. Documentation for the REST API can be found at https://mods-for-hesk.readme.io/reference. The API is considered to be in beta at this time and new endpoints will be added in future releases.
• Minor UI improvements

Note:
Due to some infrastructure changes on the mods-for-hesk.com website, language packs for versions prior to 3.1.0 are currently unavailable. Once a new localization system is in place for Mods for HESK (should be soon™), language packs for Mods for HESK 3.1.x and newer will be available. In addition, translations for Mods for HESK 3.1.0 should be submitted to translate@mods-for-hesk.com at this time.