Category translation
Posted: Tue May 23, 2017 5:05 pm
Hi all.
I was asked by my customers to have the categories of our Helpdesk translated.
I mean, I can customize and transalate almost everything of the Hesk/MfH program into different languages (in my case English and Italian) even the name of the optional fields to be filled in for submitting tickets, except the kind of problems (= categories) for which tickets can be submitted.
If I'm not wrong the only possibility I have is to use set the name of the categories in 2 langiages like "Problemi elettrici/Electric problems" or did I miss something?
Regards,
Topoldo
I was asked by my customers to have the categories of our Helpdesk translated.
I mean, I can customize and transalate almost everything of the Hesk/MfH program into different languages (in my case English and Italian) even the name of the optional fields to be filled in for submitting tickets, except the kind of problems (= categories) for which tickets can be submitted.
If I'm not wrong the only possibility I have is to use set the name of the categories in 2 langiages like "Problemi elettrici/Electric problems" or did I miss something?
Regards,
Topoldo