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Question about ticket categories organization

Posted: Thu Apr 13, 2017 4:31 pm
by topoldo
Hi again.
I was wondering if it is possible to organize the appearance of categories of tickets in a custom way or if this is embedded in the code of MfH.
I mean, I have 15 categories and they apppear to the customer as reported in the screenshot below if the "maximum number of categories selectable" in the settings is 15 or higher.
What I'm asking if it is possible to organize them in another way, for example in 3 columns with 5 category each or if is impossible at the moment.
Thanks.
Topoldo

Image

Re: Question about ticket categories organization

Posted: Tue Apr 18, 2017 6:52 pm
by mkoch227
There is currently no customization at this time for the category selection screen. I may provide something in the future, but no guarantees.

Re: Question about ticket categories organization

Posted: Wed Apr 19, 2017 12:23 pm
by topoldo
I don't know why, maybe because I'm old :oops: , but I thought it was possible to customize it.
Probably I confused it with Knowledgebase customization!
Anyway, it doesn't matter! If it would be possible it will be better but it is not so important!
Regards,
Topoldo