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hi
Is there any way to get some custom field extra.
I need a couple more fields.

many thanks

Are you using the latest version? It supports up to 50 custom fields.

O_O 50?

i have 2.7.2 version.. I think that's the last one, right?
and i only see 20 custom fields.

Am I making a mistake?

thank you!!!

Ahh
I see the table hesk_custom_fields that does have 50 ... I was referring to the custom fields that appear when you create a new ticket, there are 20 fields that you can fill out.

I do not know how I can use / bind / fill those 50 custom fields when creating tickets because they do not appear on the form.

Thank you!!

You should be able to add more custom fields by going to Tools --> Custom Fields in the admin panel (example at http://hesk.com/demo/admin/custom_fields.php).

Are you sure you have all files from 2.7.2 and not using an old version of admin_settings.php?

As mkoch227 pointed out, in 2.7.x the custom fields interface has been moved from Settings to the Tools > Custom fields page.