PHPJunkyard support forum

Mods for HESK 3.0.0 has been officially released, available at https://mods-for-hesk.mkochcs.com.

Thanks to all who tested 3.0.0 beta 1 and 3.0.0 RC 1.

Changelog for 3.0.0:

• BUGFIX: Ticket tab on header is no longer displayed when helpdesk is in KB mode only
• BUGFIX: Fixed an 'undefined_variable' on the header when in maintenance mode
• BUGFIX: Fixed an issue where the wrong message editor was used when editing a ticket / reply
• BUGFIX: Fixed issue where some functions would fail when using MySQL (instead of MySQLi)
• BUGFIX: Fixed issue where multi-day all-day events would appear to be one day shorter than what was actually set.
• BUGFIX: Fixed issue where installer would continue running scripts even if a previous version encountered an error
• BUGFIX: Fixed issue where one of the installation queries would fail when executed against a MySQL installation running in STRICT mode
• BUGFIX: Fixed issue where backslash (\) characters would be missing in some calendar events
• BUGFIX: Fixed "undefined index: due_date" from appearing when a customer submitted a ticket when the helpdesk was in debug mode
• BUGFIX: Fixed an issue where several notification properties were lost when a user who could not change notification settings saved changes to their profile
• New admin backend UI, powered by AdminLTE
• "Create Ticket for Same Contact" has been renamed to "Copy Ticket"
• Improved performance when loading calendar events
• Replaced priority flags on ticket table with arrows representing priority
• Updated FullCalendar to version 3 (originally version 2)
• Added "List" view to calendar (list is by week)
• Added support for HESK 2.7.1
• Dropped support for HESK 2.6.x
• Dropped support for multiselect custom fields

NOTE: HESK 2.7.0 moved custom fields from the hesk_settings.inc.php file to the database. As a result, the following Mods for HESK custom field types will need to be reset (if you used them):

• Date
• Email
• Multiselect (Mods for HESK 3.0.0 no longer supports the "multiselect" type)
• Hidden
• Readonly

These custom field types (with the exception of multiselect) are present in Mods for HESK 3.0.0.