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Upgrade to version 2.7.1

Posted: Tue Dec 06, 2016 5:26 pm
by svierzoski
Good Morning,
I upgraded system to version 2.7.1 so I can use the Reload function of the page, PLUS feature added.

Hi, I have a backup, I installed the system in the install folder - and I asked to install or upgrade, I got the upgrade and it was successful, however, I enter the system normally ... everything is ok, in tweaks the version is 2.7.1 as updated.

However, I noticed that the new features, I did not find anything new after updated, I have done something wrong.

Can correct.

Thanks for any info.

Re: Upgrade to version 2.7.1

Posted: Tue Dec 06, 2016 5:41 pm
by Klemen
Do you have any new tabs on the "Tools" page? For example "Email templates", "Custom fields", "Custom statuses"?

You can see a list of changes in 2.7.x here:
http://www.hesk.com/demo/docs/changelog.html

Re: Upgrade to version 2.7.1

Posted: Tue Dec 06, 2016 5:49 pm
by svierzoski
Klemen,

Thank's for your time,

I found it very strange, then I decided to upload the folder with version 2.7.1 again to FTP server.

And now it worked.

Just confirm ... the reload, every time I have access to the panel and I have to activate it

It is not easier to have routine in the profile of each user, Yes or No.

Thank you very much

Re: Upgrade to version 2.7.1

Posted: Tue Dec 06, 2016 6:15 pm
by Klemen
In Admin panel > "Profile" page > "Preferences" tab you can select: "Automatically reload page with ticket list every: 30 seconds"

Re: Upgrade to version 2.7.1

Posted: Tue Dec 06, 2016 9:59 pm
by svierzoski
It was cool, congratulations.

Taking advantage of the contact, would know to inform if it will be implanted option to logo in the email, and HTML in the signature.