HESK Update?
Posted: Thu Dec 15, 2005 1:16 am
Script URL: N/A
Version of script: N/A
Version of PHP: N/A
Hosting company: N/A
Have you searched THIS FORUM for your problem: yes
(if not please do before posting)
If so, what terms did you try: update
Write your message below:
Dear PHPJunkyard,
First off I want to congratulate you on an already awesome collection of PHP scripts. How you find the time to program, host and troubleshoot all of your scripts for free is beyond me.
I first stumbled upon HESK during the summer and instantly fell in love with it for its simple, elegant, and powerful approach to a support ticket system. Since then I have been closely monitoring this website for any further development/progress. However, there have been no significant updates for quite some time now and in its current form there are several lacking features which prevent me from implementing it where I work. This leads me to my question:
What's the current status of HESK's development? Are any updates planned in the near future? And if so what can we expect?
I completely understand that HESK is freeware and the effort to continue supporting it is completely voluntary on your part. I also know that financial contributions (see link) are always welcome as well. My main fear though is that HESK will die a slow painful death like so many of the other similar scripts that can be found on places like sourceforge.net. In an effort to help aid and motivate future development of this script (believe me, we've all been there) I would highly recommend setting up a donations page through PayPal.
As always, keep up the good work and thanks for an already awesome piece of software.
Respectfully,
-Nate
Version of script: N/A
Version of PHP: N/A
Hosting company: N/A
Have you searched THIS FORUM for your problem: yes
(if not please do before posting)
If so, what terms did you try: update
Write your message below:
Dear PHPJunkyard,
First off I want to congratulate you on an already awesome collection of PHP scripts. How you find the time to program, host and troubleshoot all of your scripts for free is beyond me.
I first stumbled upon HESK during the summer and instantly fell in love with it for its simple, elegant, and powerful approach to a support ticket system. Since then I have been closely monitoring this website for any further development/progress. However, there have been no significant updates for quite some time now and in its current form there are several lacking features which prevent me from implementing it where I work. This leads me to my question:
What's the current status of HESK's development? Are any updates planned in the near future? And if so what can we expect?
I completely understand that HESK is freeware and the effort to continue supporting it is completely voluntary on your part. I also know that financial contributions (see link) are always welcome as well. My main fear though is that HESK will die a slow painful death like so many of the other similar scripts that can be found on places like sourceforge.net. In an effort to help aid and motivate future development of this script (believe me, we've all been there) I would highly recommend setting up a donations page through PayPal.
As always, keep up the good work and thanks for an already awesome piece of software.
Respectfully,
-Nate
