French language menu and submenu not visible
Posted: Wed Aug 10, 2016 1:48 pm
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What terms did you try when SEARCHING for a solution: French, francais, french translation, calendar, calendar translation, calendrier, tools, tools menu, tools translation.
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Hi,
I am fairly new to administrating this software, my predecessor who initially put it in place no longer works with us.
So i updated our Hesk version to the latest version 2.6.7 and update the mods for Hesk version to 2.6.3 as well.
I downloaded the french language pack for 2.6.x version of Mods for Hesk, published by Klemen from this link : http://www.hesk.com/languages/26/fr.zip.
The installation of Hesk and Mods for Hesk went well without any errors. But for the french translation to past the folder test and to be installed correctly, i had to copy and add 3 additionnal email files from the english email language folder : calendar_reminder.txt, overdue_ticket.txt , and verify_email.txt.
When using the french translation, the tab menu "Calendrier" (Calendar) and all the sub-menus under the tab "Outils" (Tools), they become invisible but they can be clicked on if we pass over the space where they are supposed to be. (see picture below)
https://drive.google.com/open?id=0BxGOZ ... jdpSTdTMG8
When switching back to english language using the same web browser, everything is where its supposed to be and clearly visible. Which makes me suspect that something might be wrong with the french translation or i could be completly wrong. (see picture below)
https://drive.google.com/open?id=0BxGOZ ... jhOcXhMN0k
I know it isn't much of a real problem, but could someone please help me out to make the calendar menu and the tools sub-menu visible?
Thank you.
Version of script:
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: French, francais, french translation, calendar, calendar translation, calendrier, tools, tools menu, tools translation.
Write your message below:
Hi,
I am fairly new to administrating this software, my predecessor who initially put it in place no longer works with us.
So i updated our Hesk version to the latest version 2.6.7 and update the mods for Hesk version to 2.6.3 as well.
I downloaded the french language pack for 2.6.x version of Mods for Hesk, published by Klemen from this link : http://www.hesk.com/languages/26/fr.zip.
The installation of Hesk and Mods for Hesk went well without any errors. But for the french translation to past the folder test and to be installed correctly, i had to copy and add 3 additionnal email files from the english email language folder : calendar_reminder.txt, overdue_ticket.txt , and verify_email.txt.
When using the french translation, the tab menu "Calendrier" (Calendar) and all the sub-menus under the tab "Outils" (Tools), they become invisible but they can be clicked on if we pass over the space where they are supposed to be. (see picture below)
https://drive.google.com/open?id=0BxGOZ ... jdpSTdTMG8
When switching back to english language using the same web browser, everything is where its supposed to be and clearly visible. Which makes me suspect that something might be wrong with the french translation or i could be completly wrong. (see picture below)
https://drive.google.com/open?id=0BxGOZ ... jhOcXhMN0k
I know it isn't much of a real problem, but could someone please help me out to make the calendar menu and the tools sub-menu visible?
Thank you.