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Swap fields in table
Posted: Mon Jul 04, 2016 4:42 pm
by Mangoz
Script URL:
http://www.hesk.com/demo.php
Version of script: 2.6.7
How to change field sites ? For example , status field in the beginning of the table .
Re: Swap fields in table
Posted: Fri Jul 08, 2016 1:49 pm
by Klemen
There's no built-in way of doing it, you will need to modify HTML code output in inc/ticket_list.inc.php file to achieve this.
Re: Swap fields in table
Posted: Sun Jul 10, 2016 11:48 am
by Mangoz
+ hesk_settings.inc.php (// ==> TICKET LIST)
Thank
Re: Swap fields in table
Posted: Sun Jul 10, 2016 1:30 pm
by Klemen
Headers are printed in the same file.
Try this:
1. open hesk_settings.php file and copy line that starts with
2. in ticket_list.inc.php find this line
Code: Select all
foreach ($hesk_settings['ticket_list'] as $field)
3. paste the line from settings file just ABOVE the line in step 2, then re-order the list of fields in that code
Re: Swap fields in table
Posted: Sun Jul 10, 2016 5:57 pm
by Mangoz
It worked!
Where can I change the sorting by status?
default:
0 => 'NEW',
1 => 'WAITING REPLY',
2 => 'REPLIED',
3 => 'RESOLVED (CLOSED)',
4 => 'IN PROGRESS',
5 => 'ON HOLD',
necessary status (3 => 'RESOLVED (CLOSED)',), display at the end of the table.
Status was close to the very end.