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problem with attachment

Posted: Tue May 24, 2016 3:02 pm
by svierzoski
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Good Morning,

Updated version Heskett do Pará

Version do HESK : 2.6.7 -
PHP version : 3.5.29 ( MySQLi )
MySQL Version: 5.5.49 - cll
/hesk_settings.inc.php there , Recordable
/ Attachments There , Recordable

I have problem with attachments, to generate post attached properly in the attachments folder , if I make any FTP file / folder image that works perfectly .

I have problem only when inside the HESK via browser is unreadable .

I followed all the information below to no avail.

File attachments not working - READ THIS!
viewtopic.php?f=13&t=2604

Sorry my ingles.

Re: problem with attachment

Posted: Tue May 24, 2016 3:08 pm
by Klemen
Please write the URL of your help desk so we can test.

Based on the description it could be an issue with "UTF-8 BOM":

1. Did you modify any Hesk files? If yes, use original ones.

2. Do you use a non-English language in Hesk? It is possible it was not saved correctly, see if your "text.php" file (inside "language" folder) can be fixed with this:
http://www.phpjunkyard.com/support/kb/k ... article=40

Re: problem with attachment

Posted: Tue May 24, 2016 5:52 pm
by svierzoski
Klemen,

Thank you very much .

Right, I'm using HESK in Portuguese , and the Conduct Procedure quick que You Ask, worked perfectly !!

I hope this post helps other friends. :D :D :D

You need to close the post?

Muito obrigado .
Exato , Estou usando HESK em Portugues , e Ao realizar o procedimento que você Pede , funcionou perfeitamente !!
Espero que esse post ajude outros amigos.
:D :D :D