Feature suggest/mod
Posted: Mon May 23, 2016 9:55 am
When creating a New Ticket for Same Contact, is it possible to maintain all the custom fields?
E.G. I have Phone as a field, and it would be great not to add the number again if a create a new ticket for the same person.
Thanks.
E.G. I have Phone as a field, and it would be great not to add the number again if a create a new ticket for the same person.
Thanks.