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Display ticket by category by default
Posted: Tue May 10, 2016 8:44 am
by schurmann.c
Hello,
I would like to display my list of ticket in the admin panel sort by category by defautl.
Do you have any idea how i can do that ?
Thank you.
Re: Display ticket by category by default
Posted: Tue May 10, 2016 12:07 pm
by Klemen
When in admin panel:
1. in the "Show tickets" form select "More options" (if not already displayed)
2. in the "Sort by:" select "Category" (if not available, add "Category" to the list in Settings > Ticket list)
3. in "Options:" select "Make this my default view"
4. click "Show tickets"
Re: Display ticket by category by default
Posted: Tue May 10, 2016 12:51 pm
by schurmann.c
Oh god i'm sorry i've been searching for this for days and never saw the default button.
thank you for the answer and sorry for the dumb question.