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Update 2.6.7 - Error 500

Posted: Sat Apr 23, 2016 9:16 am
by jones
Hello,

After and updating Hesk from 2.6.6 to 2.6.7, and removed the folder "install".
I get an error: Error 500 - when I try to access the domain where Hesk installed.

Some suggestions as, to why I get this error?

Jones

Re: Update 2.6.7 - Error 500

Posted: Sat Apr 23, 2016 9:26 am
by Klemen
500 is a server-side error, you will need to contact your host (or check server logs) to verify what the exact problem is.

2.6.7 patch doesn't change any server-side settings so not sure why you are now getting an error.

Re: Update 2.6.7 - Error 500

Posted: Sat Apr 23, 2016 9:38 am
by jones
Hi Klemen,

I found the error by my self.
After i also have updated the "Mods-for-Hesk" does everything works as it should again.

But can it be true that it is there th error is ??

Re: Update 2.6.7 - Error 500

Posted: Sat Apr 23, 2016 10:39 am
by Klemen
If you had mods for HESK installed then it was probably a wrong/missing include or setting or something (a PHP error, but the server hide it in a 500 error and the actual error message is in a log somewhere).

Anyway, I am glad you got it working.