PHPJunkyard support forum

Script URL:
Version of script: 2.6.6
Hosting company:
URL of phpinfo.php:
URL of session_test.php:
What terms did you try when SEARCHING for a solution: Knowledgebase hesk dont work, Knowledgebase hesk dont show

Write your message below:

I new with Hesk, i am creating users, categories...

I do changes to email folder templates new_ticket.txt ...
I do changes to img folder to use blue template (http://www.hesk.com/knowledgebase/index.php?article=33)
I change admin and attachment folders name, but after i can access perfectly

In admin user when clic on "Knowledgebase" icon the script dont do anything. Really i never click here, the Knowledgebase is empty but just know i want to feed it (include articles) and it dont work.

In test mode of scripts (local apache / php / mysql) it work perfectly, but in me WWW dont...

I activate the debug mode and nothing happens

Any clue?

I really dont want install from zero

Thank you

Please wait, i am reading

viewtopic.php?f=13&t=3540

and beleive tha the problem is the case of some files....

Doing test...

Yes!!

The problem was only with this 2 files:

TreeMenu.php
TreeMenu_v25.js

Sorry for my mistake!

What is the correct way:
- Deletes this post thread?
- Leave it for future reference

Thanks any way!

I'm glad you got it working and we can keep the thread if someone searches.